COSOL is a prominent and reputable provider of Ellipse services across asset intensive industries such as Mining and Processing, Utilities, Transport, Government and Defence.
ABB Ellipse is a fully integrated enterprise asset management solution built on over 30 years of experience working for a global, asset intensive customer base. It provides complete visibility and management of enterprise-wide assets to organizations in essential industries.Our highly skilled professionals have a many years of Ellipse systems expertise, providing proven capability to design, implement, optimise, transition and support our clients’ Ellipse systems.
Within our organisation, COSOL has over 200 years of Ellipse functional and technical consulting experience. Our expertise crosses all streams of Ellipse (HR/Payroll, System Admin, Supply Chain, Finance and Maintenance) and our technical skills cover Infrastructure, MIMBOL, COBOL, RDL, Jasper and Business Objects.
Support Advisory Services
COSOL can provide clear guidance on the best approach to support all levels of an enterprise system, advice on avenues to reduce the complexity of the current support model and provide cost, benefit and risk analysis.
Technical and Functional Support Services
COSOL provides functional and technical capabilities across all aspects of Ellipse. We have a multidisciplinary team of specialist Ellipse resources who can provide experienced and cost effective expertise across the breadth of requirements. COSOL uses a Service Desk system (meeting ITIL standards) for monitoring, tracking, resolution and historical reference for all issues and request raised.
Services provided by COSOL ERP functional support include; ad hoc queries and issues, system/health checks, identification of potential end of month issues, system administration, improvement advisory.
Our technical support services include; ad hoc queries and issues, daily system checks, UNIX Administration, Oracle administration, Debugging and troubleshooting of issues, Software upgrade and enhancement management, Code management and advisory
Our specialists have the skills, experience, methodology and tools required to maintain steady state, respond to fluctuations in support demand and satisfy unplanned short term or ad-hoc support needs.
For those clients considering transitioning from Ellipse to an alternative ERP, COSOL can be engaged in an advisory capacity to scope, budget and plan the transition and system implementation.
Our vendor independence, our experience across Ellipse, SAP, IFS and other ERP’s, coupled with our range of proven Ellipse migration accelerators enable us to quickly and accurately manage the conversion.
COSOL Consultants are experienced in the challenges involved in upgrading to Ellipse 8. Our functional consultants have provided business and system improvements for customers who have upgraded to Ellipse 8. We have designed, implemented, tested and supported modules across all streams for our customers in Ellipse 8. Our technical consultants have developed reporting solutions in Jasper and RDL.
COSOL has provided a range of successful Ellipse services to a variety of clients. Recent projects include:
- Thales EO Australia – Business Process Improvements and module implementations in Supply Chain, Security and Maintenance with report development in Jasper
- Pacific Aluminium Gove – Support transition and Ellipse functional and technical support
- Queensland Government Building and Asset Services (formerly Qbuild) – Functional and technical consulting services, SAP to Ellipse design and implementation